Oh lord. Let's see...how about early last year when the customer brought in the down vest her DOG chewed up and asked us to replace it due to a "quality issue"!? And I mean, tore it up...there were feathers for freakin' days! And by god, because of our (albeit amazing) customer creed and guarantee, we did it. But we still talk about her audacity. We wanted to freakin' kick her out.
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timeasmymeasure
no subject
Date: 2010-02-26 02:32 am (UTC)Hee.